Following our earlier communication this month, we’re taking additional steps to fortify the reliability and security of email delivery from the VIP platform. This initiative underscores our commitment to providing a stable and trustworthy platform for all our users.
Key Updates
- Mandatory Email Authentication Records: For domains mapped to VIP application environments, SPF, DMARC, and DKIM records are required. Email messages originating from domains that are mapped to VIP application environments but that do not have valid DKIM records will not be signed by our SMTP servers after 1 February 2024.
- Policy for Unmapped Domains: Emails from domains not mapped to VIP app environments will face a stricter policy. Starting in March 2024, our SMTP servers will reject such emails. However, to ease this transition, we’re implementing a one-month grace period.
During this time, emails from unmapped domains won’t be blocked outright but will have their headers rewritten to be sent from donotreply@wpvip.com.
Action Required
- Verify and Update Domains: Before an application can send email using WordPress VIP mail servers, its domain name must be mapped to VIP. Please verify that the domain is listed on the Domains & TLS page in the VIP Dashboard. Soon, emails sent from unmapped domains will be rejected.
- DNS Setting Updates: As mentioned in our previous post, please ensure that your domains include the DNS records specified. This update is crucial to maintain uninterrupted email services.
We appreciate your prompt attention to these changes. Our goal is to ensure a seamless transition and continued excellence in service delivery.
If you have further questions about this change or how it affects your domains, you can open a ticket with VIP Support.
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