We will be upgrading the primary database server that powers the VIP Go API. This upgrade is scheduled to begin at 4 AM UTC on Thursday, November 30, 2023, and last no more than 1 hour. During the maintenance window, we’ll be promoting a new primary API database.
No downtime is expected as a result of this maintenance. Sites will continue to serve requests, and most editorial and publishing activity can continue as normal. The following services will be impacted for up to 15 minutes in total during the maintenance window:
- VIP File System Writes: WordPress users will be unable to upload media files during the maintenance window. Additionally, any services that programmatically upload files to the VIP File System will return errors during the upgrade.
- Data Sync operations will be unavailable during the upgrade. Attempts to start a new data sync will result in an error message.
- Domain mapping: Customers will be unable to map a new domain to their VIP Go environments during the upgrade.
No action is required, but if you have any questions, please open a support ticket and we’ll be happy to assist.
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