Update 15:57 UTC: We are currently processing a backlog of jobs and expect that to take a few hours. Indexing of content into Elasticsearch may be delayed in the meantime.
Update 15:20 UTC: Sites are responding as expected. We are still seeing some delays in processing jobs, which we are working to resolve.
Update 15:00 UTC: We have identified the source of the problem – an increase in jobs that overwhelmed some systems – and have taken action to mitigate. We are seeing the jobs queues settling down and service returning to normal.
We are currently troubleshooting issues with the WordPress.com platform, and sites may experience slow load times or errors in the meantime.
Sorry for the trouble! We are working on the issue, which we believe to be related to Elasticsearch and the jobs system.
Please visit the VIP Lobby for more detailed updates (you can request access if you don’t have it already) at https://lobby.vip.wordpress.com – we will continue to update this post and @wpvipstatus until the issue is resolved.
If you have any questions, please email vip-support@wordpress.com.
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